Still struggling to find a secondary hosting provider in the UK who meets the following criteria:

1. Dedicated hosting (i.e. a server to ourselves)

2. Managed hosting (OS-level security updates, monitoring for disk use, failure etc.)

3. Enough members of staff to be resilient (not a one-person business)

4. Front-line staff who answer tickets know what they're talking about

5. Small enough to care about fellow SMEs

6. Not Mythic Beasts (because they're the primary provider)